Types of team training sessions

Training your team is one of the quickest and easiest ways to improve your team’s productivity and reach your strategic goals. But how do you get started? Here are a few types of training sessions that can move the needle immediately.

Strategic planning

Creating a strategic planning retreat for your team lets you hash out the details of how you will reach your organization’s goals. These sessions also allow you to share high-level information with your team and receive feedback from them as to what the plan looks like on the ground.

 Your organization’s strategic plan provides the outline for these sessions. Ask “what can you do to help us reach these goals together?” Set a timer and discuss each section in detail. Take notes and follow up by making changes based on the good ideas that flow from these sessions.

These sessions tend to create breakthroughs for teams that have been strategically stuck because they share information in a way that gets people thinking about their daily tasks and how the relate to the bigger picture.

Skills training

Skills sessions are targeted toward specific competencies, like content strategy, social media or streaming media. These sessions should include new information and an opportunity for your team to practice the new skills they are learning.

Skills training is an easy way to show your team that you are invested in their future at your organization. The best part? You already have experts on your team – consider setting up a session where your team members train each other – or stakeholders – on a topic in which they have expertise.  

Client service

Client service training is a great way to improve your client relations. These sessions focus on how your team can communicate more effectively with your partners in a way that keeps projects moving along to their intended completion.

Client service sessions are great because they teach team members how to empathize and engage with partners. This means less uncomfortable situations and fewer projects that don’t meet expectations.

If you’re thinking about a training session, let’s talk. We can help you determine what the best need is for you and how to start training.